Privacy Policy
Dolya & Co. Ltd (hereinafter referred to as the "Company", "we", "us", "our") values and respects your privacy. This Privacy Policy (hereinafter referred to as the "Policy") describes how we collect, use, and protect your personal data when using our website https://dolya.ua/ (hereinafter referred to as the "Site") and online store. We adhere to the data protection regulations of Ukraine to ensure the security of your data and its use solely for the stated purposes.
1. Data We Collect
We collect and process the following categories of data:
1.1. Personal Data: Name, surname, contact phone number, email address, postal address for delivery, payment information.
1.2. Technical Data: IP address, browser and device information, usage data related to the Site.
1.3. Order Information: Order history, preferred products and services.
2. Purpose of Data Processing
We use your data for the following purposes:
2.1. Processing and delivery of orders, completing purchases in the online store.
2.2. Contacting you to confirm orders, notify you of delivery status, or clarify information.
2.3. Providing you with personalised content and offers.
2.4. Improving the functionality of the Site and ensuring its secure operation.
2.5. Compliance with legal requirements and fulfilling legal obligations.
3. Data Storage and Protection
Your personal data is stored in secure systems with restricted access, available only to authorised personnel. We use technical and organisational measures to protect your data from unauthorised access, alteration, deletion, or misuse.
4. Data Sharing with Third Parties
Your data may be shared only in the following cases:
4.1. Delivery and Payment: Transmitting data to courier services and payment systems to fulfil the order.
4.2. Legal Requirements: In cases prescribed by Ukrainian law, upon a legitimate request from government authorities.
We do not sell or share your data with third parties for marketing purposes without your consent.
5. Cookies and Similar Technologies
The Site uses cookies to enhance functionality, analyse traffic, and provide personalised offers. You can manage cookie settings in your browser.
6. Your Rights
You have the right to:
6.1. Access your personal data and request a copy of it.
6.2. Correct or update the data you provided.
6.3. Withdraw your consent to data processing (where applicable).
6.4. Request the deletion or restriction of data processing, provided it does not contradict legal requirements.
To exercise these rights, please contact us using the information provided on the Site.
7. Changes to the Policy
We may update this Policy to comply with new legal requirements or to improve our services. All changes will be posted on this page.
8. Contact Information
For questions regarding privacy protection and data processing, you can contact us:
- Email: support@dolya.ua
